Cultural and Ethical Implications

Cultural and Ethical Implications

With social media comes a positive cultural impact. Social media has made it easier to communicate with people from different parts of the world without necessarily having to be with them in the same space. This is a positive impact since it enhances easy cultural exchange between people. Access to connected devices such as smartphones, personal computers and audio recorders ensure that people from any part of the world can create and share content (Tuten, 2020).

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Ethical issues especially matter to do with customer privacy must be taken into consideration. Steps should be taken to ensure that patient-staff communication online is private and secure. Availability of data and information can be useful in many settings, but the abuse of data needs to be prevented (Denecke, 2015). This will help in enhancing customer confidence of having their mental issues addressed online if they are unable to attend physical sessions.


            NAMI Minnesota stakeholders consist of, partners and well-wishers, donors, the community, the government and the employees of the organization. This is a group of people without which the daily running of NAMI Minnesota would be crippled. 






Denecke, K., Bamidis, P., Bond, C., Gabarron, E., Househ, M., Lau, A. Y. S., … & Hansen, M. (2015). Ethical issues of social media usage in healthcare. Yearbook of medical informatics24(01), 137-147.

Huy, Q., & Shipilov, A. (2012). The key to social media success within organizations. MIT Sloan Management Review54(1), 73.

Jones, N., Borgman, R., & Ulusoy, E. (2015). Impact of social media on small businesses. Journal of Small Business and Enterprise Development.

Tuten, T. L. (2020). Social media marketing. Sage.



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